Is Your Business Worth 15 Minutes of Your Time?Â
That's how it started for me...with 15 minutes to talk about my cleaning business -- where it was and where I wanted it to go. That call was the beginning of my journey toward a business I love and a life I dreamed about. Today I am a Mop Free Millionaire. Can I share my story with you?
- Are you achieving the dreams you had for your cleaning business when you started it?Â
- ​Are you making business decisions based on gut and guesses?
- ​Have you had enough of drama and chaos in your business?
- Are you tired because your business is running you instead of you running your business?
- ​​Do you feel alone, without direction or support?
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​​Is running your cleaning business a lot harder -- and less fun -- than you thought it would be? ​
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​Do you know where your business is headed?
- Stop second guessing and using trial-and-error to run your business
- Get a proven roadmap to building a successful residential cleaning business
- ​Where profits, systems, scalability and quality of life are core values
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​Benefit from a combination of online at-your-convenience training and live interactive coaching
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​Get expert answers to your cleaning business questions
- ​Join a community of like-minded cleaning business owners for ideas and inspiration​
Get expert online training about Short Term Rentals! If short term rentals are a part of your cleaning business portfolio, or you are thinking about adding short term rental cleaning to your service offers, get the information you need from expert Kathy Merchant. With 15 years in the short-term rental cleaning business, Kathy is your guide to growth and success in STR cleaning. Click the image to purchase Coach Kathy’s first course available now, Short Term Rental Cleaning for the Cleaning Business Owner, where you will learn:
How to Grow Your Client Base • Service Agreements • Delivering Superior Customer Service • Paying Your Cleaners • Pricing Your Services • Concierge Services • Working With Property Management Companies • Laundry - How To Keep It Under Control • The Cleaning Process • Staging & Details • Restocking • Recleans • The Final Inspection/The Pride Walk • Systems • Safety • Miscellaneous (Trash, Critters, etc.) • On Call Lifestyle • Frequently Asked Questions
COMING SOON! More online STR training Short Term Rental Cleaning for the Cleaner!
Meet Coach KATHY
Hi, I'm Kathy Merchant
Certified CBF Coach
Kathy Merchant is the founder and CEO of Calico Cleaning in South Haven, Michigan. Kathy comes from a family of entrepreneurs, as her father has owned his own trucking company all of her life and her mother has always owned her own business until several years ago when she sold that business and went to work with Kathy's dad, helping him daily in the trucking business. Kathy is a wife, mother of 5 and grandma of 5 beautiful grandchildren. She enjoys gardening, spending time in her greenhouse and camping with her husband. Kathy has been cleaning short term rentals most all of her life since the age of 18.
To all the cleaning companies in Florida or any other touristic areas:
I highly recommend Kathy Merchant! I mostly serviced vacation rentals prior to joining CBF and I felt miserable. When I joined CBF I let go of all of the rentals to focus on residential cleaning and be established to weather out "low season" in Florida. It worked for a while but then I met Kathy in CBF Live 2023. I attended her meeting and got a lot of information on how she ran things. Now I am more organized thanks to her help! I am no longer afraid of taking on those jobs. Kathy is also very helpful and responsive for when I have any questions and is very knowledgeable in short term rentals.
Silivia Elizarraras
 I've witnessed Kathy handle delicate situations between feuding cleaners with tact and diplomacy. Her knowledge base on short term rentals far exceeds anyone else {I am aware of} in the field and the success of Calico reflects this. Kathy also genuinely cares about her employees. She has never been in this for herself. The livelihood of her employees, I knew, was always on her mind.Â
Kathy is the one who first introduced me to cleaning. My sister in law later started a company locally in our hometown, which I later joined her venture and then eventually stepped out on my own. Kathy has always supported me in my dreams, encouraged me and been a sounding board for just about anything business related. She has helped me personally so much along the way and she's always a go-to for advise and sharing her experience. Thanks so much Kathy for the support over the years. She always says, "there is plenty of business out there for everyone."
Starr Lynne
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